PassportBox Help Center

Everything you need to create, manage, and distribute Digital Product Passports that meet EU ESPR compliance requirements.

New to PassportBox?

Follow the Quickstart guide to create your first Digital Product Passport in under 10 minutes.

Module Reference

Dashboard

Overview of compliance health, scan activity, and passport status at a glance.

Passports

Create, manage, publish, and archive Digital Product Passports.

Products

Build and maintain your product catalog with SKU-level detail.

Suppliers

Onboard suppliers, track verification status, and manage material data.

Labels

Generate GS1-compliant QR labels in roll, sheet, and custom formats.

Scan & Lookup

Verify any passport by scanning a QR code, GS1 link, or passport ID.

Import

Bulk-import products from a CSV file or directly from Shopify.

Analytics

Track scan rates, engagement trends, and passport completeness scores.

Billing

Manage your subscription, upgrade your plan, and update payment details.

Settings

Configure your profile, organization, security, and integrations.

Our support team typically responds within one business day.